Key features of Blue Cross HK mobile app: - 24/7 Chatbot and Live Chat to answer insurance enquiries - Simple 3-step enrolment for medical, travel & general insurance. Make payment with Apple Pay or Credit Card - Instant submission of outpatient, maid, pet & travel claims. Auto-claim for Flight Delay Cash Allowance Extension - Change of policy info and policy renewal - Medical members: online doctor appointment; QR code outpatient registration at designated clinics; exclusive Nursing Care Hotline - SmartClub members: earn SmartPoint and redeem gift