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Features of GO-SUGAM
1. Online Application: Farmer-facing web portal and mobile app for application of all schemes and services in the agriculture and allied sector. Relevant information such as guidelines and eligibility criteria for all schemes is available on the platform.
2. Status Tracking: Applicants can track the real-time status of their applications on the portal or the app using their mobile number. They will know exactly who is responsible for processing the next stage of their application.
3. Proactive Status Notification: Applicants also get notifications on SMS or E-mail as their application is approved or rejected at each stage. They are also informed about any activity that needs to be undertaken at their end.
4. Single Window Service: Necessary service applications from different government departments such as water supply and electricity connection have been integrated with the platform thereby streamlining the application process and making it a single window for the farmers.
5. Online Application Processing: End-to-end processing of applications including uploading of verification reports and geo-tagged photographs is enabled online on the web portal and mobile app for block, district, and state-level officers.
6. Reports & Dashboards: Scheme-wise reports and dashboards for department officials to track application pendency status and delivery performance in respective jurisdictions. Access to real-time information allows officers to debottleneck implementation challenges and make data-backed decisions.
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